Middlesex University Dubai continues to work closely with the UAE Ministry of Health, the Dubai Health Authority, and the UAE Ministry of Education to ensure that we are responding to new developments during the pandemic proactively and efficiently to ensure the health and safety of our community.
You can find further details below about how Middlesex University Dubai continues to protect its students, staff and visitors during the pandemic.
Students
Mode of Study – Face to Face/Online
Middlesex University Dubai has been welcoming students to campus with all seminars, lab sessions and tutorials being taught in person, on campus, while select lectures will be taught online. This will be determined by each student’s personalised timetable.
With recent changes in with the new COVID-19 variant, we are aware you may have concerns about travelling to campus, due to travel restrictions or health concerns, so it is important that you let us know about your concerns so we can support you to start your studies online. Connect directly with the Student Support Team on: [email protected].
We continue to implement and maintain stringent on-campus health and safety regulations across our Dubai Knowledge Park and Dubai International Academic City locations, which has been undertaken in accordance with the latest preventative and safety measures and guidelines issued by Dubai Government and the Knowledge and Human Development Authority (KHDA). Processes and practices are reviewed and updated regularly to ensure both student and staff health and safety whilst on campus remains the top priority.
Visit our website for the latest health and safety regulations for joining or returning to campus.
Useful campus contacts:
Centre for Academic Success
[email protected]
Library
[email protected]
Student Office
[email protected]
IT Office
[email protected]
Finance
[email protected]
Visa Office
[email protected]
Student Activities
[email protected]
The Residences
[email protected]
Careers and Employability Service
[email protected]
Admissions Department
[email protected]
Marketing Department
[email protected]
Quality Office
[email protected]
Distance Learning
[email protected]
Attestation/Letters
Students or Alumni who require attestation or any letters from the Student Office may email [email protected] and a member of the team will inform you of the current process. The Student Office is also open for walk-in visits between 8AM and 7PM from Sunday to Thursday if you would prefer to come to campus.
Student Accommodation
We have partnered with The Myriad to provide our students with affordable, luxurious student accommodation. The Myriad is a brand new, state-of-the-art student living community located in Dubai International Academic City (DIAC) – just 35 minutes from the university campus and 5 minutes from our new campus location in DIAC. Students who stay at The Myriad are able to immerse themselves in a wider student community that encourages individuals from various global institutions to socialise and network.
Health and safety measures have been implemented throughout The Myriad such as social distancing and temperature checks. More details can be found at www.mdx.ac.ae/accommodation.
Should you have any further queries, please contact the Residences Team via the following details:
e. [email protected]
t. +971 56 8085534/ +971 56 5348969
Social Distancing
We all have a responsibility while on campus to maintain social distancing during this time, for your safety and that of others within our student community. Find out more about health and safety measures we’ve implemented this year.
Washing Hands Regularly
Maintaining proper hygiene and washing your hands regularly is vital. You should wash your hands:
After breaks and any exercise activity
Before and after cooking and eating
After using the washroom
Before and after visiting any communal areas or touching communal services.
Staff
Middlesex University Dubai staff are focused on maintaining the stringent health and safety practices in order to ensure face to face delivery is available to each student studying with us.
Our health and safety policies are in place to ensure your education continues and that we continue to remain vigilant yet agile.
COVID-19 guidelines apply to each staff member and continuous monitoring is in place by our Health and Safety Team.
Staff international; business travel continues to be suspended until further notice.
Visitors & Prospective Students
We welcome prospective students and their families to campus to experience Middlesex University Dubai for yourself, when making the all-important decision about where to study. You can request a campus tour by contacting our Admissions Department at [email protected] or calling us at +971 (0) 43678100.
Bespoke Campus Tours
We are pleased to welcome prospective students on campus for bespoke campus tours of our amazing facilities! We encourage you to make a booking so we can ensure that social distancing is maintained at all times and we can guarantee you a welcoming and extensive tour of our entire campus. As well as contacting our Admissions Team, you can book a tour at www.mdx.ac.ae/campustours.
Connect with your Admissions Counsellor
Prospective students and their families can book a one-on-one meeting with their personal Admissions Counsellor to discuss their study plans and their application in person. Our Admissions Office in Dubai Knowledge Park is open between 8AM and 6PM from Monday to Friday and between 9AM and 2PM on Saturday if you would like to visit us.
You are more than welcome to visit us at any time, and we encourage you to book your appointment so you can guarantee enough time with your counsellor to get the assistance and advice you are looking for. You can book your appointment here: www.mdx.ac.ae/connect-with-your-counsellor
If you are a prospective student looking to join Middlesex University Dubai, you can also interact with us through:
Teaching & Learning Delivery
Middlesex University Dubai is open for face to face teaching and learning and the campus experience is vibrant with students studying from all over the world. We continue to monitor the situation and follow the health and safety protocols issued by the UAE Authorities.
All classes, lab sessions, seminars, and tutorials for the 2021-2022 academic year will be taught in person, face-to-face and on campus. Select lectures will be taught online, and this will be determined by your personalised timetable.
With recent changes in with the new COVID-19 variant, we are aware you may have concerns about travelling to campus, due to travel restrictions or health concerns, so it is important that you let us know about your concerns so we can support you to start your studies online. Connect directly with the Student Support Team on: [email protected]
The health and safety of our students and staff is our main priority, whilst at the same time continuing to deliver 5 star UK Education.
Useful Information
- Regular communication via email and SMS to all staff and students will continue to be shared in the event of major updates.
- Wear a mask and maintain social distancing in public in line with the preventative measures put in place by the UAE Authorities.
- Stay at home and notify HR or the Student Office should you feel unwell. Find out what you need to do if you suspect you have COVID-19.
- Follow tips about preventing the spread of the virus, such as wearing a mask; washing your hands regularly; sneezing and coughing into the inside of your elbow; and keeping a respectful amount of space between you and others.
- Visit the Dubai Health Authority website for all guidelines, useful contacts and how to access medical support during the pandemic.
Advice on COVID-19
FAQs
Frequently Asked Questions
We understand that many of you will have questions regarding your studies at Middlesex University Dubai. Below is a compiled list of frequently asked questions of which should provide key information on the current situation and the measures that the University has taken to ensure continuation of studies and the health and safety of the MDX community.
Campus and Teaching
How will teaching and learning take place?
In order to ensure the health and safety of our students and staff and to allow flexibility of study, there are two options of mode of study available for specific cases.
Option 1: Face to Face
Face to Face learning is where all classes, lab sessions, seminars, and tutorials will be taught in person, face-to-face and on campus. Select lectures will be taught online, and this will be determined by your personalised timetable.
Option 2: Online
The online learning approach enables students to enrol and continue to pursue their studies at Middlesex University Dubai without physically having to come to campus if they are restricted due to travel issues or medical reason. The online learning experience is supported by our state-of-the-art online education support platforms.
How can I choose which option I want to study?
Students both new and returning who are unable to travel to campus should connect with the Student Support Team to discuss their options: [email protected]
When do classes commence?
Classes for the January 2022 intake begin on Monday 3 January (Foundation Programme Students) and Monday 17 January (Undergraduate and Postgraduate Students)
What measures has the university put in place to ensure the safety of students, staff and visitors?
The health, safety and wellbeing of our students and staff is our utmost priority. Strict measures will be implemented across the campus including:
a) Social distancing measures throughout campus.
b) Dividers and stickers placed around campus to ensure social distancing is maintained.
c) Temperature monitoring will take place through the use of thermal cameras.
d) Entry of the campus will be restricted to main entrance points only.
e) Hand sanitisers will be placed throughout the campus.
f) Masks to be worn at all times.
g) Continuous sanitisation of the campus and facilities.
h) Restricted number of students in classrooms.
i) Track and Trace system to be used when entering and leaving any building/block.
j)One-way traffic system across campus.
k) Learning space identifiers in the classroom to ensure social distancing.
What do I need to do upon entering the campus?
Upon entry to campus there are new processes in place:
a) Entry is permitted only through the marked entry points within each building
b) At the point of entry your temperature will be checked by thermal cameras that are installed at each entry point. Anyone with a temperature of 37.5 will not be allowed to enter the campus and the Health and Safety Officer will take them for further screening as per the Dubai Health Authority (DHA) Guidelines
c) Track and Trace QR code scanning is then required to mark your presence on campus in each specific building
d) Sanitisation points are implemented and student must pass through the sanitisation tunnel (if you have any known allergies you must notify the security staff)
What is the Track and Trace System and how does this work?
a) One-way traffic system of which is in place for your safety and clearly visible across the campus
b) Movement between buildings – Track and Trace is required in each building so we have a record of your whereabouts on campus and when
c) Social distancing must be adhered to across the campus, 2 metres is all common areas and 1.5 metres in the classroom
d) Learning space allocation parameters – each classroom has markers to show individual learning space, in line with the 1.5metre social distancing
e) Once a student is on campus, they should not leave the campus until the classes are over. If in the event of an emergency, students are requested to notify the student office: [email protected]
What else can I do to protect myself and others?
a) Practice good hygiene by frequently washing your hands upon arrival to the campus, after using the washroom, before and after eating, and after sneezing and/or coughing.
b) Sanitise your hands on a regular basis such as after touching door handles, lift buttons, desks and other frequently used surfaces.
c) Avoid sharing any personal items including: study materials, stationary, and food/drinks.
d) Continue to monitor your own health and take note of any flu-like symptoms
What should I do if I feel unwell while on campus?
If you feel unwell or you develop any symptoms while on campus, you must contact the Health and Safety Officer on campus and report to the isolation room (HUB 19).
You should adopt the Identify, Notify , Act, Isolate Approach that can be found here
What should I do if I experience any symptoms or feel unwell at home?
If you feel unwell, it is important that you inform your module leader/Student Office, and stay at home until you feel better and complete the Stay at Home if Unwell Form found at www.mdx.ac.ae/stay-at-home-if-unwell
If you develop symptoms of COVID-19, you must see a doctor and a negative COVID-19 test result must be presented before returning to campus, the negative test must be sent to [email protected] where you will receive confirmation to return to campus.
What procedures most be followed upon leaving the campus?
Upon exiting the campus there are new processes in place:
a) Exit is permitted only through the marked points points within each building
b) At the point of exit you are to scan the Track and Trace QR code to mark you are leaving that specific building
c) Sanitisation points are available at the exit of each building and student must use these regularly upon exiting
Prospective Students (Domestic: Within the UAE)
I do not have my results yet – can I still apply?
Yes you can apply , get a conditional Offer Letter, pay your deposit to reserve your seat and be eligible for any Early Enrolment grant.
Are there any scholarships available?
We offer a variety of scholarships and grants to all eligible students. You can find further details at: www.mdx.ac.ae/grants2022 or you can contact our Admissions Department who will be able to advise you further as to your eligibility for any one of these scholarships.
What programmes are on offer?
Please see list of programmes on offer by clicking here https://www.mdx.ac.ae/courses
Can I have information regarding fees, scholarships, visas, the application process and all matters related to joining in September 2020?
Please click https://www.mdx.ac.ae/prospective-students for all information relating to the September intake.
When can I expect to receive my Offer Letter?
Your Admissions Counsellor will send you your offer letter within 48 hours of your application being submitted along with all relevant documents (predicted grades, English language proficiency if required, etc.)
How quickly should I accept my Offer Letter?
In order to secure your place at Middlesex University Dubai, it is important that you sign and return your Offer Letter to your Admissions Counsellor as soon as possible. Once this has been accepted, you can then pay the required deposit and begin the process of obtaining your student visa and booking student accommodation (if required).
How do I obtain the Early Enrolment Grant?
To obtain the Early Enrolment Grant stipulated on your Offer Letter you will be required to pay the deposit by the relevant deadline. We understand that this may not be possible during this period and therefore we would urge you to accept your Offer Letter and return this to your Admissions Counsellor within the relevant period.
How do I pay my deposit?
You can pay your deposit online via our Payment Portal or via bank transfer:
Account Name: Middlesex Associates FZ LLC
Account Number: 01900 0039 478
IBAN: AE 590 330 000 019 000 039 478
Bank Name and Address: Mashreq Bank, Dubai, UAE
Swift Code: BOMLAEAD
Please note when making international bank transfers the payee is liable for all bank charges including the correspondent bank charges. Please ensure the student MISIS number or application number is included in the beneficiary’s reference field. Copies of bank transfer remittance advices should be forwarded to [email protected].
I originally wanted to study in the UK, can I transfer to the UK at a later date?
Any student studying on one of our undergraduate programmes or International Foundation Programme has the option to transfer to our home campus in London (UK) in their second year of study.
Please note that this is subject to any travel restrictions in relation to COVID-19 and the ever-changing situation.
All transfers must be approved by your Campus Programme Coordinator and are also subject to the relevant visa approvals.
When do classes start in September?
Classes start on 20 September 2020. Please click here for the calendar: https://www.mdx.ac.ae/academic-calendar
I am studying at another institution and/or on a parents visa, how do I transfer my visa?
Students who wish to transfer their visa from another institution or parents visa can submit a new visa request application here: https://mdx.ac.ae/student-visa
Can I study online?
Working closely with the UAE Authorities, Middlesex University Dubai has adopted a new Think Smart. Study Different Model of which is providing two options of study:
- A Blended Learning Model (face to face instructions and online learning)
- An Online Learning Model
The two learning models are to support students to continue or commence their Quality UK Education at Middlesex University Dubai in September.
*Subject to approval from the Knowledge and Human Development Authority (KHDA).
For more information on your study options for September and the new Think Smart. Study Different Model click here.
Prospective Students (International)
I do not have my results yet – can I still apply?
Yes you can apply , get a conditional Offer Letter, pay your deposit to reserve your seat and be eligible for any Early Enrolment grant.
Are there any scholarships available?
We offer a variety of scholarships and grants to all eligible students. You can find further details at: www.mdx.ac.ae/grants2020 or you can contact our Admissions Department who will be able to advise you further as to your eligibility for any one of these scholarships.
What programmes are on offer?
Please see list of programmes on offer by clicking here https://www.mdx.ac.ae/courses
Can I have information regarding fees, scholarships, visas, the application process and all matters related to joining in September 2020?
Please click https://www.mdx.ac.ae/prospective-students for all information relating to the September intake.
When can I expect to receive my Offer Letter?
Your Admissions Counsellor will send you your offer letter within 48 hours of your application being submitted along with all relevant documents (predicted grades, English language proficiency if required, etc.)
How quickly should I accept my Offer Letter?
In order to secure your place at Middlesex University Dubai, it is important that you sign and return your Offer Letter to your Admissions Counsellor as soon as possible. Once this has been accepted, you can then pay the required deposit and begin the process of obtaining your student visa and booking student accommodation (if required).
How do I pay my deposit?
You can pay your deposit online via our Payment Portal or via bank transfer:
Account Name: Middlesex Associates FZ LLC
Account Number: 01900 0039 478
IBAN: AE 590 330 000 019 000 039 478
Bank Name and Address: Mashreq Bank, Dubai, UAE
Swift Code: BOMLAEAD
Please note when making international bank transfers the payee is liable for all bank charges including the correspondent bank charges. Please ensure the student MISIS number or application number is included in the beneficiary’s reference field. Copies of bank transfer remittance advices should be forwarded to [email protected].
I originally wanted to study in the UK, can I transfer to the UK at a later date?
Any student studying on one of our undergraduate programmes or International Foundation Programme has the option to transfer to our home campus in London (UK) in their second year of study.
Please note that this is subject to any travel restrictions in relation to COVID-19 and the ever-changing situation.
All transfers must be approved by your Campus Programme Coordinator and are also subject to the relevant visa approvals.
How can I apply for my student visa?
Students who are looking to study with us in September 2020 can submit a new visa request application now. Once the UAE Immigration opens we will proceed with the process. There will be a full refund issued if your visa is rejected. You can apply for the visa here: https://mdx.ac.ae/student-visa
What will happen if I have accepted my offer and paid my deposit, but I cannot obtain a student visa?
The deposit you pay on your tuition fees is fully refundable if you are unable to meet the entry requirements of your chosen programme or you are unable to obtain your student visa.
I require support with my academic studies, where can I find this?
Our Centre for Academic Success (CAS) is a dedicated space where students can seek advice and academic support from specialist staff and counsellors. To find out more and contact the team, please click here
Am I still able to apply even though visa and travel restrictions are in place?
All International students can apply to study with us and as the deposit is fully refundable should you not be able to obtain a visa, we encourage all international students to apply. We are working closely with the education authorities and awaiting further update from the UAE Government to ensure a smooth process for all international students.
Can I study online?
With recent changes in with the new COVID-19 variant, we are aware you may have concerns about travelling to campus, due to travel restrictions or health concerns, so it is important that you let us know about your concerns so we can support you to start your studies online. Connect directly with the Student Support Team on: [email protected]
Current Students
Where can I find the Academic Calendar for 2020/21?
You can find the calendar for the upcoming academic year here: https://www.mdx.ac.ae/academic-calendar
When will the Class of 2020 Graduation Ceremony take place?
The Graduation Ceremony for Classes 2020 and 2021 will take place on Wednesday 23 March 2022. We are continuing to monitor the situation and are providing regular udpates. For more informaiton on the Graduation Ceremony visit: https://www.mdx.ac.ae/graduation-2020-2021 or contact [email protected].
I want to continue my education to postgraduate level, how do I renew my visa?
Students who wish to continue to postgraduate level study can renew their student visa as normal. Those who are on their parents visa can request a sponsor letter of which will be subject to the UAE Immigration approval. Please see a list of postgraduates programmes here: www.mdx.ac.ae/pg. You can contact the Admissions Team at: [email protected] to apply and join.
STUDY MODES: 2020/21
Am I able to study 100% online?
With recent changes in with the new COVID-19 variant, we are aware you may have concerns about travelling to campus, due to travel restrictions or health concerns, so it is important that you let us know about your concerns so we can support you to start your studies online. Connect directly with the Student Support Team on: [email protected]
Can I change my mode of study after I have selected it?
If your situation changes and you are not able to come to campus due to travel restrictions or health concerns, you should connect directly with the Student Support Team on: [email protected]
Will there be any fee reduction if I choose to study online?
There will be no fee reductions as teaching will be delivered regardless of the mode of study.
Will I still be able to contact my lecturer/module leader?
Yes – even if you choose to study fully online, you will be able to make appointments to speak to your lecturer/module leader through virtual appointments.
STUDENT ACCOMMODATION
Is there student accommodation available for the academic year 2020/21?
Yes there is student accommdation available for students from across the globe at a state of the art facility just 35 minutes away from the Dubai Knowledge Park Campus and Just 2 minutes away from our Dubai International Academic City Campus. To find out more visit: https://www.mdx.ac.ae/mdxaccommodation
Are there health and safety measures put in place for those staying at the residences?
The Residences has adopted the health and safety preventative measures issued by the Knowledge and Human Development Authority (KHDA) Find out the full details of all the measure adopted at the new student accommodation at: www.mdx.ac.ae/mdxaccommodation
How do I book my stay at the Residences?
You can book your stay at: www.mdx.ac.ae/mdxaccommodation.
Will there be transportation to and from the Residences?
Yes – a free shuttle bus service to and from campus will be available to all students staying at the Residences (set timings apply).
What are the requirements to move into the student accommodation?
a) Students are required to complete the University Travel Declaration form as well as the COVID PCR test if they have travelled internationally (include validity).
b) Students must book their move-in date by emailing the Residences Team: [email protected] to maintain social distancing and manage capacity at the accommodation.
STUDENT TRANSPORTATION
Will the transportation service still be provided by the university?
Yes – the Transportation Service will remain fully operational with health and safety measures put in place to protect the safety of students throughout their journey. You can find out more about the service by visiting: www.mdx.ac.ae/transportation
What health and safety measures are in place?
a) Wearing a mask throughout the bus is mandatory for all – NO MASK. NO ENTRY.
b) Bus hygiene will be maintained with regular sanitisation accordance with the RTA’s relevant guidelines for public transportation.
SPORTS AND EXTRA-CURRICULAR ACTIVITIES
Will I have access to the Library and be able to borrow books?
In order to promote social distancing practices, all Library desk study spaces in the Library (Block 16) and the Library Individual Study rooms (or LIS, formerly known as LGS in Block 4) must be reserved online here: https://appointment-dubailibrarian.mdx.ac.uk/booking/Library_Desk. No group work is permitted.
Students will be able to borrow books from the Library. Borrowed books should be returned to the Library Book Drop and will be quarantined by the Library until safe to circulate.
Will I still be able to take part in social activities, clubs and events on campus?
Face and Face sports and activities are on hold at present, but we have an exciting calendar of events taking place online, so get involved!
For more information contact the Student Activities Team on: [email protected]
Will I be able to take part in sport activities?
Face and Face sports and activities are on hold at present, but we have an exciting calendar of events taking place online, so get involved!
For more information contact the Student Activities Team on: [email protected]
Will support services remain available?
Yes – absolutely. Support services including the Centre for Academic Success, the Careers and Employability Service, and Student Activities will remain available through online meetings, 1:1 virtual appointments, workshops and seminars.
Dubai
Is Dubai a safe destination to study?
Dubai is open to the world and whilst the pandemic is very much still present, the strict rules and regulations are maintained and must be followed at all times.
How has the pandemic been managed so far in Dubai?
Visit the link to the see how the UAE is managing the pandemic : https://u.ae/en/information-and-services/justice-safety-and-the-law/handling-the-covid-19-outbreak