Student Support Hub

You need to ensure that you’ve paid your original AED 3,000 tuition fee deposit to secure your place and redeem the scholarships and study grants you’re eligible for.

Closer to the start of term, you also need to ensure you’ve paid the remaining deposit of AED 4,000 to start your classes.

How to pay your deposit

Pay your tuition fee deposit:

• Online via our online payment portal
• At the Finance Office, Block 16 Dubai Knowledge Park
• Or in the Student Support Hub from Monday 19 August 2024

MDX Central is your central portal for campus life in Dubai. You can use it via an app or your browser to complete tasks like:

• Organise and view your academic timetable
• Mark your class attendance
• Send a Help Desk enquiry to student support services in Dubai
• Receive campus news and events updates

Your MDX Central account also gives you access to Microsoft Teams, Campus WiFi, computer labs, printing, and other campus facilities.

Your MDX Central username looks like: [email protected]

How to download MDX Central

Search ‘MDX Dubai’ on the App Store or Play Store to install the mobile app. Go to https://mdxcentral.mdx.ac.ae/ to use the desktop app.

We’ll send you your MDX Central username (ending in @studentmdx.ac) and password in 2 separate emails.

Use your MDX Central username and password to log in. If you’re facing any issues logging in for the first time using your mobile, try logging in from mdxcentral.mdx.ac.ae on a desktop.

You need to enable location services and push notifications when you sign in.

You can view your Week of Welcome class timetable (called Week 0) in MDX Central. Your regular class timetable starts from Monday 23 September 2024 and will be available to view closer to the start of term.

Download the user guides for the MDX Central desktop app and MDX Central mobile app to learn more.

Academic Timetable

Your regular class timetable starts from Monday 23 September 2024 and will be available to view closer to the start of term. You can view your regular class timetable for the first term in the MDX Central app closer to the start of term. It will also be added to the university website once available for all students to access.

Week of Welcome Timetable

You have a separate introduction timetable for the first week of term during Week of Welcome from Monday 16 September – Friday 20 September. In your timetable, this is called Week 0. View your Week of Welcome timetable in the MDX Central app and browser portal.

How to view your timetable

MDX Dubai mobile app

Once you’ve downloaded the MDX Central app and signed in, click on ‘Timetable’ to find information about your classes, including room numbers.

MDX Central desktop app

When using MDX Central via your browser, click on the dropdown arrow next to ‘Calendar’ on the right-hand navigation bar and select ‘My Timetable’ to view your academic timetable.

Under the red ‘Timetable’ button on the left hand side of the screen, click on ‘M’, ‘W’, or ‘D’ to select your monthly, weekly or daily timetable view. Days when you have a class or appointment will be marked with a blue dot.

Choosing Modules

Postgraduate full-time students have the option to select their preferred optional modules. The MDX Dubai Academic Registry office will contact Postgraduate full-time students once they’ve enrolled via MyMDX to support them with the next steps on hvow to do this.
 

Online enrolment is an important step on your journey to becoming a Middlesex University Dubai student. 

You become eligible to enrol after you’ve confirmed your place on your programme, paid your tuition fee deposit, met all your entry requirements, and received your Unconditional Offer Letter.

During enrolment, you:

• Register with us as an official student
• Agree to abide by university policies and regulations
• Activate your accounts for university digital platforms MyMDX and MDX Central

MyMDX is the platform you use to officially enrol and register to start your classes. If you haven’t done so already, you should also download MDX Central now and view your timetable.

IMPORTANT: We’ll notify you by email when you’re eligible to start enrolling online with MyMDX.

You need to hold an Unconditional Offer Letter to be eligible to enrol. This means you’ve fulfilled all the entry requirements stated in your Conditional Offer Letter.

Here’s a reminder of what you need to do before you are eligible to enrol:

• Pay your initial tuition fee deposit
• Submit your Academic Documents (High School Transcript or Undergraduate Degree)
• Submit your English Language Certificate (if applicable)
• Submit a copy of your passport
• Submit a copy of your Emirates ID (if held/required)
• Submit a copy of your visa (if held/required)
• Submit your Recommendation Letter
• Submit your Personal Statement

If you have already completed the above steps, submitted the necessary documents, and have received an Unconditional Offer Letter from us, you are eligible to enrol once the enrolment process opens. You will receive an email to tell you when to enrol.
 

MyMDX helps you organise your studies and academic life. This is a Middlesex University-wide digital platform for students across all campuses. Through your MyMDX account details, you can access services and resources like:

• Your Student Email
• Teaching and study materials from your lecturers
• Exam and assignment results
• Online research materials
• University guides, like academic calendars

Your MyMDX username looks like this: [email protected]  

Learn more about enrolling with MyMDX. 

MDX Central is your central portal for campus life in Dubai. You can use it via an app or your browser to complete tasks like:

• Organise and view your academic timetable
• Mark your class attendance
• Send a Help Desk enquiry to student support services in Dubai
• Receive campus news and events updates

Your MDX Central account also gives you access to Microsoft Teams, Campus WiFi, computer labs, printing, and other campus facilities.

Your MDX Central username looks like: [email protected]

Download the user guides for the MDX Central desktop app and MDX Central mobile app to learn more.

Your Student Email Account will be activated within 48 hours after you’ve successfully logged in to and enrolled with MyMDX.

This may take a bit longer if you enrolled with MyMDX on a Friday or during the weekend.

Go to www.outlook.com/live.mdx.ac.uk to log in using your MyMDX account details (ending in @live.mdx.ac.uk).

Your Student ID Card is an essential card that you need to keep with you at all times when on campus.

It’s important you apply for your Student ID Card as soon as possible before the start of term, so that you can start using all services and facilities.

Your card is your key to a successful study experience. It gives you access to all classrooms, labs, computer rooms, printers, the Library, and other facilities and resources.

Wearing your card is also important for your safety, so university staff and faculty can identify you.

Apply for your Student ID Card now by submitting a digital photo and following the instructions on screen. You need to have your MISIS Number available when completing the form.

After you’ve uploaded your photo, your Student ID Card will be available for collection after 7 working days from the IT Help Desk in the Student Support Hub. You can also visit the IT Help Desk if you have any questions about your Student ID Card.

What your photo needs to show

Your digital photo must:

• Show your head and shoulders only
• Contain no glasses or head/hair accessories (unless you normally wear them. Religious headwear is acceptable)
• Contain no other people or objects
• Be taken against a white background (no textures or patterns)
• Have even lighting and no shadow on your face

Photo quality

Your digital photo must be:

• Clear and in focus
• In colour
• At least 20 KB and no bigger than 3 MB
• At least 240 pixels wide and 300 pixels tall
• JPEG or JPG format

We’ll review your photo to check it matches the requirements. You may be asked to resubmit your photo if the one you submitted isn’t approved.

Example of correct and incorrect photo format

Book your Student Transportation Service

We know getting to and from campus is a vital part of the university experience, which is why we have created an efficient Student Transportation Service to make sure students arrive safely and punctually to campus.

Our Transportation Service operates routes in Dubai, Sharjah, Abu Dhabi and Ajman.

Costs - 2023-2024 Academic Year

Free Transport Options

For students living at The Myriad and taking public transport to campus, we offer a series of free shuttles buses.

Public Transport in Dubai

You can apply for a Student Nol Card, which gets you cheaper public transport fares across Dubai. Visit our Transportation page to learn more, or ask for assistance at the Student Support Hub.

We’re partnered with The Myriad to provide all our students with affordable, premium student accommodation that is well connected to both campuses.

The Myriad is a brand new, state-of-the-art student living community located in Dubai International Academic City (DIAC). You’ll stay only 5 minutes away from DIAC and 35 minutes away from Dubai Knowledge Park.

A member of Middlesex University Dubai’s Accommodation Team will have a 24/7 office onsite – ensuring you are supported throughout your stay.

The Myriad offers two excellent pricing packages including: furnishings, utilities, high speed Wi-Fi and broadband, on-site laundry facilities, sporting facilities, 24/7 security, and community features.

Additional costs apply, such as a AED 2,500 security deposit.

UAE laws require all non-national students to obtain a Student Visa for the duration of their studies. We provide Student Visas for applicants studying on all our academic programmes.

Student visas are issued for duration of 12 months at a time, which depending on your course you may need to renew. For example, if you’re an Undergraduate student, you may require 2 or 3 visa renewals during your course of study.

You need to apply as early as possible if you require a Student Visa. The process normally takes 15-20 days. Applications typically undergo a security check by UAE government authorities (which may occasionally result in delays beyond the control of Middlesex University Dubai).
 

Yon can only apply for your UAE Student Visa once you have:

• Accepted your Offer of Admission
• Cleared all academic conditions according to your individual offer (if any)
• Paid your tuition fees, along with the Student Visa annual fee and visa deposit

To avoid a delay in your application, you need to ensure that all documents required for your Student Visa application are complete.

In the unlikely event that a student’s visa application is unsuccessful, the visa deposit will be refunded. The UAE government may retain the annual visa fee.

Visit our Visa page to view all costs and which documents you need to submit with your application.